Infrastructure Analysis
Today's IT systems are complex and inter-connected. If your company is even moderately large, chances are that nobody in your IT department has a complete picture of the infrastructure landscape. This is exactly where Picanol's technology-savvy consultants can add real value. They can help you gather and document all relevant information. The documentation portion of DRP guide will focus on the following areas:
Detailed Network Diagram: Document all connections, locations, IP addresses, network equipment, etc.
Passwords: All servers, networks, and services used by IT.
IP Addresses/Ports: An internal network map with all the hosts, devices, routers and switches.
Location-specific Information: Locations, addresses and directions; phone numbers, fax numbers; connectivity type; hardware inventory, servers, desktops and printers; network configuration; software installed; hours of operation; emergency contacts.
Printers: Network diagram for printers, print server configurations.
Vendors: Vendor list, account numbers, passwords (where applicable), contact information, service agreements.
Domain Information: Domain names, static IP addresses, renewal information, contact information.
Emergency Planning: Key personnel, emergency contact information.
Software: License information, software packages, vendor information, vendor contact, training, service level agreements.
Phone Lines: All phone and fax lines, contact information at the telephone company.
Hardware: Complete inventory of all IT equipment throughout the organization.
Web Server: Web page information, FTP information, passwords.
E-mail: Server information, client information.
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